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We would like to hear from YOU! Please take a moment to tell us about your experience.
NAME
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OVERALL SATISFATION
How satisfied are you with your experiences with Fitchco?
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Unsatisfied
Very Unsatisfied
If unsatisfied or very unsatisfied, please explain why………
What area, if any, do you feel Fitchco needs to improve upon?
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CONCERNING YOUR ORDER
On what date was your order placed
How did you place your order?
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Are you satisfied with the products that you ordered
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Did you receive your order when expected?
yes
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IF YOU SPOKE WITH A FITCHCO REPRESENTATIVE
I did not speak with a Fitchco Representative
yes
no
Was the Fitchco Representative polite and friendly?
yes
no
Was the Fitchco Representative knowledgeable and helpful?
yes
no
Did the Fitchco Representative present you with an expected delivery date?
yes
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Were any of the products out of stock?
yes
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Were you offered alternative products that provide either
enhanced performance or cost savings?
yes
no
If return contact was requested or necessary, were you
contacted back promptly?
yes
no
IF YOU PLACED YOUR ORDER ONLINE
Was the process easy to navigate and understand?
yes
no
Was contact with a Fitchco Representative necessary?
yes
no
